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Glossary of Terms
Consumer Connect
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This page defines the acronyms and terms used throughout the site. You can browse through all terms or jump to a specific term by clicking the first letter of the term in the menu bar below.

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Information and Assistance

​A service that: (A) provides individuals with information on services available within communities; (B) links individuals to the services and opportunities that are available within the communities; (C) to the maximum extent practicable, establishes adequate follow-up procedures.


Information Services

​A service for caregivers that provides the public and individuals with information on resource and services available to the individuals within their communities.